	--------------------------------------------------
	 ReadMe File for Microsoft Money 2003 Version 11.0
		      	     July, 2002
        --------------------------------------------------
			
	    (c) Copyright Microsoft Corporation, 2002


For up-to-date information on Microsoft Money, visit Money on the Web at 
http://moneycentral.msn.com/money/2003/redir.aspx?mcrid=646.

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CONTENTS
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  1: Installing Money 2003 Requires Hard Disk Space On Windows Drive
  2: Running Money 2003 And Earlier Versions Of Money On The Same Computer
  3: Money Not Compatible With Beta Versions of Operating Systems or 
      Beta Versions of Internet Explorer 
  4: Installing Money 2003 on machines with anti-virus software
  5: File Size And Money 2003
  6: Internet Connections Require WinSock-Compliant ISP
  7: Restart Windows After Upgrading Internet Service Provider (ISP)
  8: Internet Explorer Security Settings
  9: Internet Options May Cause Money 2003 Areas To Wash Out 
 10: Money 2003 On Windows 98 Hangs If Modem Not Plugged In To Phone Line
 11: Windows 98 Issues With U.S. Robotics ISDN Modem And Regular Modem
 12: Disable Remote WinSock If You Dial Up Directly To The Internet
 13: Printer Drivers 
 14: Continuous Feed Wallet Checks On Windows NT 
 15: Printing Partial Sheets Of Checks On Sheet Feed Printers
 16: Tour, Video, And Audio Help Requirements
 17: Display Color Settings
 18: How To Obtain Euro Currency Symbol
 19: Quicken Versions Supported By The Quicken Conversion Wizard 
 20: Checks Remaining To Print Do Not Increment
 21: Money may appear to stop responding if AOL 5.0 & 6.0 users do not check the I use 
       AOL to connect to the Internet setting in Tools/Options/Connections.
 22: Canadian users of Money 2003 Standard need to use Canadian Settings
 23: Electronic Payments are Entered into the Account Register Using the Process Date
 24: Money for Pocket PC Requires Upgrade to Money 2003 for Pocket PC
 25: Updates to MSN Money Synchronization Require New Setup in Money 2003
 26: MSN Money Synchronization Does Not Include Credit Card Bills Categorized as
        Transfers
 27: Important Information about Online Services
 28: Unable to Start Money after upgrading to Windows XP
 29: Installation Package Cannot Be Installed by the Windows Installer Service
 30: Cannot Start Money after Setup
 31: Money May Conflict with DirecPC Satellite Internet Connection Software.
 32: Money Is Unable to Verify Your Online Sign In Name
 33: Money May Conflict with Firewall Software


__________________________________________________________________   

1: Installing Money 2003 Requires Hard Disk Space On Windows Drive

When you install Money 2003, Money requires that you install 
Internet Explorer 6.0, if it is not already on your computer. 
This requires up to 90 MB of disk space on the drive Windows is 
installed on. After installing Internet Explorer, you can choose 
the drive on which you want to install Money 2003. 

NOTE: If you already have Internet Explorer 6.0, 
installing Money 2003 will require less space.

If you are low on disk space (less than 210 MB free if installing both 
Money and IE 6.0, less than 90 if you are just installing Money 2003) 
and want to free up more space on your hard drive, you can safely 
delete the contents of the media folder. To do this, go to 
the folder in which you installed Money, click the media folder 
and delete all the files in the folder.

If you delete these files, you will be unable to listen to the audio in the Money Setup Assistant. 
It will not prevent you from using any other features of Money 2003.

If you change your mind later, you can reinstall Money, and 
these files will be restored
__________________________________________________________________   

2: Running Money 2003 And Earlier Versions Of Money On The Same Computer 

In general, Money has limited support for a side-by-side installation of 
Money 2003 with earlier versions of Money. Before installing Money 2003, make 
sure you have the CD or installation source for the previous version available. If 
you want to use Money 2003 while also using another version of Money, 
please read the following:

A.  To install Money 2003 on the same computer with Money 2002 

Note: If Money 2002 is installed on your computer, the default installation 
point is c:\Program Files\Microsoft Money.

1.  Install Money 2003 on a different installation path than the earlier 
version of Money.
2.  Make a copy of your Money 2002 data file.
3.  Click the Microsoft Money 2003 Start Menu icon to start Money 2003.

Money creates a backup file named MyMoney.m10 (if your data file is named 
MyMoney.mny) and Money upgrades your data file. You now have two backup files 
you can use in Money 2002 if you choose. In addition to the copy you made 
in step 2, you have the MyMoney.m10 file that you can open or copy and rename.

B.  To use the earlier version of Money, e.g. Money 2002

The first time you launch Money 2002 after installing Money 2003: 

1.  Click the Microsoft Money 2002 Start Menu icon to start Money 2002.
2.  When the Password dialog box appears, click Cancel.
3.  Click OK.
4.  In the Open a File dialog box, select the Open/Work with an existing Money 
    file option, and click Next.
5.  Browse to the Money backup file created by Money 2003 (e.g. My Money.m10).
6.  Select this file and click Open.


Once you have associated a Money data file with each version of Money, you can start the 
version you want by clicking the appropriate Start Menu icon.

C.  To uninstall Money

1.  Use Add and Remove Programs to uninstall the version of Money you want to remove.
2.  If you uninstall either version, you may have to reinstall the version remaining on 
    your computer.  Make sure you have the original installation CD before uninstalling 
    either version.

D.  Other Notes:

1.  Do not double-click files to open Money.  Use the desktop icons or the Start menu 
    shortcuts, so you know which version you are opening. You will need to associate the 
    Money files with the correct version of Money first. Otherwise, you will get the 
    password dialog box when the older version of Money tries to open an upgraded file.
2.  You cannot use different versions of Money for the same Money data file.
3.  You cannot run both versions of Money at the same time.
4.  Microsoft will not support more than two versions of Money installed at one time.

__________________________________________________________________ 

3: Money Not Compatible With Beta Versions of Operating Systems or 
Beta Versions of Internet Explorer 

Please upgrade to the released version of your operating system or 
Internet Explorer before using Money.

__________________________________________________________________   

4: Installing Money 2003 on machines with anti-virus software.

Some anti-virus software may interfere with Microsoft Money setup.  You may want to
turn off any anti-virus software before installing Money.  Be sure to remember to turn it
back on when Money setup is complete.

__________________________________________________________________   

5: File Size And Money 2003

The file format used by Money 2003 lets the Money team create 
powerful features such as the Advisor FYI, the Lifetime Planner, 
and the Monthly Report (all available for Deluxe users). You might 
notice that your converted Money 2003 file is bigger than your old 
Money file. 

However, you'll find that Money's compressed backup files are much smaller 
than your regular file. So if you need to take your data file to 
another computer, use the File/Backup command.

__________________________________________________________________   

6: Internet Connections Require WinSock-Compliant ISP 

Money 2003 allows you to make many connections to the Internet to 
gather information and advice about your finances. To connect to 
the Internet, you need an Internet service provider (ISP) that 
works directly with the 32-bit WinSock included with Windows 98, 
Windows 2000, Windows ME, and Windows XP. 

Most full-service Internet providers (those not requiring custom 
software to access their service) will support the 32-bit WinSock. 
If you have questions about your Internet connection 
compatibility, ask your ISP if it supports the Windows 32-bit 
WinSock. 

NOTE: If your ISP is America Online, make sure that you are using 
America Online Version 3.0a for Windows 95 or a later (not 
preview) version.

__________________________________________________________________   

7: Restart Windows After Upgrading Internet Service Provider (ISP)

If you install new software from your ISP, you should restart 
Windows before attempting to make an Internet connection in Money. 
Failure to restart after upgrading your ISP software may cause 
miscellaneous errors in Money 2003.

__________________________________________________________________   

8: Internet Explorer Security Settings

The following security settings are recommended when making 
Internet connections in Money.

1. On the Tools menu in Money, click Connection Settings.

2. Click the Security tab.

3. In the security settings area, select the Internet zone (globe icon) 

4. Using the slider below, move the slider to High (most secure).

Note: Internet Explorer 6.0 or later is required to run 
Money, but Money still allows you to use your default browser.

__________________________________________________________________   

9: Internet Options May Cause Money 2003 Areas To Wash Out 

If you modify your Internet Explorer Multimedia settings and clear 
the Show Pictures check box, several places in Money may appear 
"washed out" and the text may be unreadable. Follow these steps to 
resolve the problem:

1. On the Tools menu, click Connection Settings.

2. Click the Advanced tab.

3. Scroll down until you see the Multimedia section.

4. Check the Show pictures box.

__________________________________________________________________   

10: Money 2003 On Windows 98 Stops Responding If Modem Not Plugged In To Phone Line

Money may stop responding in the Initializing and Contacting Server portion 
of the Call Progress dialog box. This occurs if you are using 
Windows 98 and try to make a direct modem connection in Money 2003 
while the modem is not connected to a phone line. You cannot use 
any other Windows 98 modem application.

The solution is to restart Windows and make sure that the modem 
is plugged in to the phone line before attempting to make a direct 
modem connection.

__________________________________________________________________   

11: Windows 98 Issues With U.S. Robotics ISDN Modem And Regular Modem

If you are using Windows 98 and have a U.S. Robotics 128k ISDN 
adapter installed, Money 2003 may stop responding or return the following 
error message when you try to connect to your online banking 
service provider:

   Money could not complete the call due to a problem with your 
   modem installation.

For information on how to troubleshoot this error, refer to the 
Microsoft Knowledge Base article, "Money: Online Banking Hangs 
with U.S. Robotics ISDN Adapter Installed." This article is 
available at http://support.microsoft.com/support/kb/articles/q160/0/51.asp.

__________________________________________________________________   

12: Disable Remote WinSock If You Dial Up Directly To The Internet

If you are establishing Dial-Up connections directly to the 
Internet (using an Internet service provider or Dial-Up connection 
through MSN), you need to disable Remote WinSock. You may not need 
to disable Remote WinSock if you are dialing into a LAN or using a 
corporate intranet. Consult your network administrator.

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click WinSock Proxy Client.
3. Clear the Enable WinSock Proxy Client check box.

__________________________________________________________________   

13: Printer Drivers 
 
If you experience problems printing in Money 2003, you should get 
an updated driver from the printer manufacturer. This is often the 
first step in troubleshooting printing problems.

__________________________________________________________________   

14: Continuous Feed Wallet Checks On Windows NT 

If you are using continuous feed (dot-matrix) checks on Windows 
NT, Money skips two checks after the fourth check in a series. 
For this reason, wallet-sized continuous feed checks are not 
recommended for Windows NT users.

If you must use continuous feed wallet checks on a Windows NT 
system, you should not print more than four checks at a time.

__________________________________________________________________   

15: Printing Partial Sheets Of Checks On Sheet Feed Printers
 
Money defines a partial sheet of checks as when you have removed 
at least one of the checks from a single sheet prior to loading 
the sheet of checks into the printer. Money prints partial sheets 
of checks in landscape mode. (This orientation is similar to how 
you print an envelope.)

Printing partial sheets of checks (single-sheet style) is not 
supported by all laser or inkjet printers. Due to the feed 
mechanisms of some printers, it is difficult to align and print on 
partial sheets of checks. 

The following printers have been tested and shown to have problems
printing partial sheets of checks in Money:
   
   Apple Color LW 12/660
   Canon Bubble-Jet BJC 4550
   Canon Bubble-Jet BJC-610
   Epson Stylus 1520
   Epson Stylus 800
   Epson Stylus Color Esc/P 2
   HP Color Laser Jet 5
   HP LaserJet 5000
   HP LaserJet 6P
   HP LaserJet Indra
   HP LaserJet 4MV
   IBM 4019 Laser Printer
   Lexmark ExecJet IIC 4076
   Tektronix Phaser 360

If your printer has difficulty feeding partial sheets of checks in landscape 
mode, you can order Laser Voucher checks that never have partial 
sheets. You can also print Laser Standard or Laser Wallet checks 
in batches of three. 

Depending on the feed mechanism of the printer, the following 
method might work to feed partial check sheets: 

1. Load the partial sheet into the printer as if it were a full 
   sheet. Push the sheet all the way into the tray. 

2. On the File menu, click Print Checks. 

3. Verify that the number of checks to print equals the number of 
   checks remaining on your partial sheet. If the number of checks 
   to print is incorrect, follow these steps: 

   a. Click Selected Checks. 

   b. Select up to the number of checks remaining on the partial 
      sheet. 

   c. Click OK. 

4. Make sure to enter the correct check number for the first 
   check. 

5. In answer to the question "How many checks are on the first 
   page?", click Three. This causes Money to print in portrait 
   orientation.

__________________________________________________________________   

16: Tour, Video, And Audio Help Requirements

 - The Money Video Help, and Audio Help are not available 
   in all versions of Money. They are not available if you 
   downloaded the Trial version of Money 2003 from the Web or a CD 
   Trial version. If Money came pre-installed on your computer, these 
   may or may not be available, depending on the version on Money 
   installed by your computer manufacturer. 

 - The Videos and Audio Help are best experienced when 
   your speakers are turned on and the volume is set 
   appropriately.

 - To view the Videos, you must have Internet Explorer 6.0 or 
   later installed. Money installs this automatically when you install Money 2003. 

 - If you have manually removed Internet Explorer, you'll need to reinstall it. 

 - If you need to reinstall Internet Explorer, run the 
   IE6setup.exe program from the IE folder on the Money CD-ROM.

 - Your Internet Explorer security settings should be set to the 
   default of Medium or lower to run the Tours for the first 
   time.

____________________________________________________________   

17: Display Color Settings
 
While Money 2003 contains some color scheme options that may work 
in 16-color mode, Money 2003 was designed to work in 256-color 
mode or higher.

The Money 2003 multimedia tours and help videos are designed to 
work in 256-color mode or higher. If you run these in 16-color 
mode, the tours and videos may run slowly or may be illegible. For 
this reason, it is highly recommended that the tour and videos 
never be run using this color setting.

To check or change your color mode, follow these steps:

1. Click Start on the Windows taskbar, point to Settings, and then click 
   Control Panel.

2. Double-click Display.

3. Click the Settings tab.

4. Check the Color Palette setting to see which mode your computer 
   is running in. If your video card supports 256 colors, you'll 
   see that option in the Color Palette drop-down menu.

5. Choose 256 Color from the list, and then click OK. 
   Windows will ask if you want to restart your computer so the 
   change can take effect.  Click Yes.

__________________________________________________________________   

18: How To Obtain Euro Currency Symbol

If you enable Money 2003 for the euro currency, Money may not 
correctly display the euro currency symbol. For more information 
on this issue, refer to the Microsoft Knowledge Base article, 
"Money 2002: How to Obtain the Euro Symbol." This article is 
available at 
http://support.microsoft.com/support/kb/articles/q156/1/81.asp. 

__________________________________________________________________   

19: Quicken Versions Supported By The Quicken Conversion Wizard

Money can convert data files from Quicken versions 4, 5, 6, 7,
8, 9, 10, 11 (Quicken 2002) if you have Internet access. 

_________________________________________________________________   
 
20: Checks Remaining To Print Do Not Increment

If you use the Print Checks Reminder in the account register, 
Money does not increment the number of remaining checks the next 
time you print checks. There are two workarounds for this problem:

 - Navigate to the Manage scheduled bills and deposits page or the 
   account list before printing 
   checks. If you use the Print Checks reminder in these areas, 
   Money correctly increments the number of checks you have 
   remaining on your sheet of checks.

 - Manually update the number of checks remaining on your sheet of 
   checks whenever you print checks.

__________________________________________________________________

21:  Money May Appear to Stop Responding if AOL 5.0 or 6.0 Users Do Not Check 
the I use AOL to connect to the Internet Setting in Tools/Options/Connections.

 
America Online (AOL) uses unique proprietary dialer software.  When using 
Money with AOL, you must first connect to the Internet before using Moneys 
online features.  To connect to the Internet using AOL:
1. Start the AOL software.
2. Let the software dial and connect.
3. Minimize AOL. 
   NOTE: Do not exit AOL. You must leave AOL running to provide the Internet 
   connection.
4. Continue to use Money. The online features should now work automatically.

If you are an AOL user, and Money appears to stop responding, check to see if 
you are online by opening the AOL window and navigating to the Internet.  If 
you can navigate to the Internet within AOL, but Money is still not working 
correctly, close Money (leave AOL running) and try again.

 
_____________________________________________________________________

22: Canadian Users of Money 2003 Standard Need to Use Canadian Settings

Attention Canadian Users of Money 2003 Standard: If you create a new file in 
Money 2003, its important that you run Money with Canadian settings before 
creating the new file, in order to start with the appropriate set of default 
categories.  If you are already using Money, you will know you are using U.S. 
Settings if you have a Taxes menu in the navigation bar.  (See below for more 
information on Canadian Taxes.)  Please refer to Help for more information on 
how to switch to Canadian Settings.  Make sure that you click File, point to New, 
and then click New File to create a new file after switching to Canadian Settings.  

For Canadian Tax functionality, click Categories & Payees on the 
Accounts & Bills menu in Money. In the left pane, click Set up tax categories 
to select the Tax Forms and Tax Lines that are associated with each category.  
When you are ready to do your taxes, click Export to Tax Software on the File menu.

____________________________________________________________________   

23: Electronic Payments are Entered into the Account Register Using the Process Date

Money 2003 enters electronic payments into the account register using the 
process date. After this date, payments can no longer be canceled. However, the 
funds may not be withdrawn on this date based upon the payment method used by your 
financial institution or bill payment provider.

If you would prefer to not have Money use the processing date for entering 
scheduled electronic payments into the account register, clear the "Enter 
electronic payments in the register with the processing date" check box in 
Tools, Options, Online Services Tab. All future payments scheduled by your 
financial institution or bill payment provider will show in the register with 
either the due date, or the date funds are withdrawn from your account, whichever 
is earlier.

1. On the Tools menu, click Options.
2. Click the Online Services tab.
3. Uncheck the 'Enter electronic payments in the register with the processing date' checkbox.
4. Click the OK button.

All future payments scheduled by your financial institution or bill payment 
provider will show in the register on either the due date, or the date funds are 
withdrawn from your account, whichever is earlier.

Note: This date may be after the date when a payment may be canceled. To see the 
processing date, right-click the payment and select Payment Status. The processing 
date will be displayed. Unchecking this option does not change the date of previous 
transactions.

____________________________________________________________________   

24: Money for Pocket PC Requires Upgrade to Money 2003 for Pocket PC

If you use Money for Pocket PC and synchronize it with your desktop Money file, 
you need to upgrade Money for Pocket PC so that it will work correctly with desktop
Money 2003.

Note: you may also need to upgrade your Pocket PC operating system. Money for
Pocket PC will only run on the Pocket PC 2002 operating system. To upgrade, contact
the manufacturer of your device.

To install or upgrade Money for Pocket PC:

1.  Go to the directory where you installed Microsoft Money 2003. (By default, the
directory is C:\Program Files.)
2.  Click Microsoft Money, and then click Money for Pocket PC.
3.  Double-click setup.exe, and then follow the instructions on the screen.

Some downloaded versions of Microsoft Money will not include Money for Pocket PC. 
You can download a free copy of Money for Pocket PC on the Pocket PC Web site:
http://www.microsoft.com/mobile/pocketpc/default.asp.
____________________________________________________________________   

25: Updates to MSN Money Synchronization Require Synchronization Setup in Money 2003

If you are upgrading to Money 2003 and have used MSN Money Synchronization in 
previous versions, you will need to set up MSN Money Synchronization again.  (MSN
Money Synchronization was known as MSN MoneyCentral Synchronization in Money
2001 and earlier versions.)

The data that you synchronized in earlier versions will not automatically appear in
your online portfolio or account lists until you set up synchronization in Money 2003.
Once you complete setup, your portfolio and accounts will appear online, as well as
your bills.

To set up MSN Money Synchronization:

You must have a .Net Passport to use MSN Money Synchronization. If you do not have
a .Net Passport, you can set one up in step 3.

1. Make sure you're connected to the Internet and signed into your Money file using
.Net Passport.
2. On the Tools menu, click Access My Money Data On The Web.
3. Read the information on the Setup MSN Money Synchronization page, and then click
Setup.  Money will connect you to MSN Money.
4. Do one of the following:
	-If you have no accounts or investments already set up on MSN Money, go to	
	 step 6.
	-If you have only an investment portfolio set up either on MSN Money or in your
	 Money file, you'll see the Synchronize your investment portfolio page. Select 		 
	  the option you want, and then click Next. Go to step 6.
	-If you already have accounts other than an investment portfolio set up on MSN 
	 Money, you'll see the Accounts already on MSN Money page with your accounts
	 displayed in a list. Click Next and then go to step 5.
5. If you already have accounts other than an investment portfolio set up in your Money
file, you should see the Identify MSN Money accounts page. Follow the instructions to 
match each account from MSN Money to the appropriate account in your Money file. If
the account has not already been created in your Money file, create a new account. Click
Next when the information on this page is correct.
6. On the Summary of your accounts on MSN Money page, review the information and 
then click Done.
____________________________________________________________________   

26: MSN Money Synchronization Does Not Include Credit Card Bills Categorized as        
      Transfers

In Money 2003, you can see your bills and deposits online if you use MSN Money
Synchronization.  However, it may be that you will not see your credit card bill.
Many people categorize credit card bills as transfers from one account to another.
MSN Money Synchronization does not include transfers so you will not see credit
card bills, investment purchase bills, or any other bills or deposits that you have 
categorized as transfers.

____________________________________________________________________   

27: Important Information about Online Services


In Money 2001 and previous versions, some financial institutions used an older 
format to exchange data. These financial institutions are listed below. (If your 
bank is not on the list, your services will not be affected, and you can disregard 
this section).   

In Money 2003, all of the institutions listed below are upgrading to the newest 
data exchange format called OFX.   This upgrade will occur when you accept an 
online service update from the financial institution. The upgrade is necessary 
if you want to use direct connection services with your bank or brokerage in 
Money 2003. 

Note: If you do accept this upgrade in Money 2003 you will be unable to continue 
using direct services in Money 2001 unless you follow the steps below. It may not 
be possible to revert to using versions of Money prior to Money 2001.

In order to resume online banking with a Money 2001 file, you will need to copy 
the file "fipartnr.ini" from the PSS folder on the CD into your System 
folder where Money 2001 is installed, replacing the existing fipartnr.ini file.  
( usually at C:\Program Files\Microsoft Money\System\fipartnr.ini ).  Then in 
Money 2001, navigate to the Online Setup for your bank, hold down the Ctrl+Shift 
keys and click the Modify button. The button text will change to Update. Click 
Update and follow the conversion steps that Money will suggest.


The following banks will be upgrading to OFX for Money 2003:

American National Bank
Arizona Bank
Bank of Stockton
BankBoston PC Banking
Centura Bank
Commerce Bank, NA
Commercial Federal Bank
Compass Bank
Eastern Bank
Fleet Online Banking
Huntington Bank
JPMorgan Chase Bank
JPMorgan Chase Bank of Texas
Key Bank
LaSalle Bank NA
Manufacturers & Traders Trust
National Penn Bank
Nevada State Bank
NorwestBank
Regions Bank
Republic National Bank of NY
Smith Barney
Spectrum Connect/Reich & Tang
Standard Federal Bank
SunTrust
The Laredo National Bank
Union Bank of California
United California Bank
US Bank
Vectra Bank Colorado
Wells Fargo
Zions Bank

____________________________________________________________________   

28: Unable to Start Money after upgrading to Windows XP

You may receive an error when you attempt to start Money after you install the 
Microsoft Windows XP operating system. 

To resolve this issue, use the Program Compatibility Wizard in Windows XP to select 
a compatibility mode for Money.
1.  Click Start, point to Programs or All Programs, point to Accessories, and then click 
	Program Compatibility Wizard.
2.  Click Next.
3.  Click I want to choose from a list of programs, and then click Next to see a list of 
	programs that are currently installed on your computer. 
4.  In the Select a program list, click Microsoft Money, and then click Next.
5.  Under Select a compatibility mode for the program, click a compatibility mode, 
and then click Next. For example, select Microsoft Windows 98/Windows Me or Do not 
apply a compatibility mode.
6.  In the Select display settings for the program page of the wizard, click Next.
7.  In the Test your compatibility settings page, click Next to test Money with 
	the new compatibility settings. 
8. If Money starts successfully, proceed to step 9.  If you receive the error message, 
	follow these steps:
	a.	Click OK in response to the error message.
	b.	Click No, try different compatibility settings, and then click Next.
	c.	Repeat steps 5 through 7 to select and test a different compatibility 
	mode with which to run Money. 
When Money starts successfully by using the compatibility mode that you specify, 
proceed to step 9. 
9.  Switch to the Program Compatibility Wizard, click Yes, set this program to 
always use these compatibility settings, and then click Next.
10.  In the Program Compatibility Data page, specify whether or not you want to 
send program compatibility information to Microsoft, and then click Next.
11.  Click Finish.

____________________________________________________________________   

29: Installation Package Cannot Be Installed by the Windows Installer Service

When you attempt to install Money on Windows 98, you may receive an error message 
similar to: 

This installation package cannot be installed by the Windows Installer Service. You 
must install a Windows service pack that contains a newer version of the Windows 
Installer Service. 

This issue can occur if an outdated version of Windows Installer is installed. 

To resolve this problem, manually start the installation of Money by following these 
steps: 
1.  Quit all programs that are running.
2.  Insert your Money 2003 CD-ROM. Press and hold down the SHIFT key when you 
	insert the CD-ROM to prevent Money Setup from starting automatically.
3.  On the desktop, double-click My Computer.
4.  Right-click the CD-ROM drive, and then click Open.
5.  Double-click msiw9x.exe, and then follow online instructions.
6.  Restart your computer.
7.  Double-click My Computer.
8.  Double-click your CD-ROM drive.
9.  Double-click Setup.exe to install Money 2003.

____________________________________________________________________   

30: Cannot Start Money after Setup

Money may not start properly if the installation of the System Pack was cancelled or 
if you chose not to install Microsoft Internet Explorer. To resolve this issue, reinstall the 
Microsoft Money System Pack and then Microsoft Money.

1.  Insert your Money 2003 CD-ROM. Press and hold down the SHIFT key when you 
	insert the CD-ROM to prevent Money Setup from starting automatically.
2.  On the desktop, double-click My Computer.
3.  Right-click the CD-ROM drive, and then click Open.
4.  Double-click Syspack.msi, and then follow the instructions on the screen.

____________________________________________________________________   

 31: Money May Conflict with DirecPC Satellite Internet Connection Software.

If you use DirecPC and you receive the following error message -- Unable to initialize a 
required Money component -- it is because of an incompatibility between Money and 
DirecPC.  To resolve this problem, you have to uninstall Money, uninstall the DirecPC 
program, reinstall Money and then reinstall the DirecPC program.

For more information about how to uninstall DirecPC software, consult the program 
documentation, contact DirecPC Technical Support at 1.800.347.3272 or visit the 
DirecPC Web site at http://www.direcpc.com.

____________________________________________________________________   
 
32: Money Is Unable to Verify Your Online Sign In Name

When you attempt to sign in to Passport, you may receive an error message similar to: 

Money is unable to verify your Online sign in. Money will now try to log you in using 
Work Offline sign in. Some online features such as background banking, will be 
unavailable, possibly because of network problems. To use these features, please close 
Money and try to sign in again later. 

This issue can occur when you set the Privacy setting in Internet Explorer to High or 
Block All Cookies. 

To resolve this issue, make sure that you are connected to the Internet. If that does not 
resolve the issue, follow these steps.

NOTE: Because there are several versions of Windows, the following steps may be 
different on your computer. If they are, please consult your product documentation to 
complete these steps.

Allow Cookies in Internet Explorer 
1.	Start Internet Explorer.
2.	On the Tools menu, click Internet Options.
3.	Click the Privacy tab.
4.	Drag the slider to Medium.
5.	Click Apply, and then click OK.

More Information
A cookie is a file that is created by an Internet site to store information on your computer,
such as your preferences. For example, if you inquire about a flight schedule at an 
airline's Web site, the site might create a cookie that contains your itinerary or a record 
of the pages that you looked at within the site that you visited. The information in the 
cookie can help the site customize the view for you the next time that you visit. 

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 33: Money May Conflict with Firewall Software

When you attempt to download online stock quotes in Microsoft Money, you may receive 
an error message similar to: 

Money was unable to connect to the online quotes server. Check your Internet connection 
and try the operation again. 

This behavior can occur if third-party firewall software such as Norton Personal Firewall 
or Zone Labs' ZoneAlarm is installed on your computer. To resolve this behavior, change 
the settings of your firewall software product to give programs such as Money 
permission to download without interference. Consult the firewall software help system 
or documentation to find out more.

For more information about Norton Personal Firewall, visit the following Symantec Web 
site at http://www.symantec.com/sabu/nis/npf/supportmenu.html.

For more information about ZoneAlarm, visit the following Zone Labs Web site at 
http://www.zonelabs.com/services/support.htm.

